Our client are looking for bright, intuitive people that are able to listen well and deliver with accuracy and detail to join a fantastic team that continues to grow and grow.
This will be a customer service based role, so no two calls will be the same. You will be expected to be able to use your initiative with the information you are provided with, but rest assured, you will be working on warm leads from their own website, so it won’t be like cold calling.
Ideally we are looking for someone that has already got some experience working in an outbound role and is looking for a career within the Insurance world.
Responsibilities and Duties:
- Making outbound calls with warm leads to build a rapport to qualify leads.
- Engaging and managing inbound website leads and liaising between the customer and sales team.
- Building future opportunities with existing customer data.
- Work with your Senior Advisor on the provided pipeline of leads and opportunities.
- Fact finding to relay over key information to our Sales Advisors ensuring they deliver their sales objectives.
- Hitting individual targets.
Needed for the Role:
- Excellent customer service skills.
- Outbound phone experience.
- Be a team player.
- Able to work with targets and timescales.
- Generous bonus plan on top of basic salary.
- Fun working environment and friendly atmosphere.
- Free allocated on-site parking.
- Excellent Development and Career progression.
- Perks Package Inc. Free Mobile Phone Insurance & Tastecard.
- Weekends & Bank Holidays off.
**Candidates who have worked within customer service/lead generation we would like to hear from you!**
If you would like to apply please submit your CV, all applications will be treated in the strictest of confidence.